Privacy Policy

This Privacy Policy applies to all mobile applications, websites, and services developed and published by Tracewave Transparency Pvt. Ltd. (“we”, “us”, or “our”). It explains how we collect, use, and protect information when you use any of our applications or related services (“Apps”).

Information We Collect

• Personal Information: Such as name, email address, gender, date of birth, and profile image (if provided by the user).
• Device Information: Device model, OS version, app version, and other diagnostic data.
• Usage & Crash Data: Collected to analyze performance and improve reliability through third-party analytics and crash reporting tools.
• Non-Personal Data: Anonymous information used for aggregated analytics or non-personalized advertising.

How We Use Information

• To deliver and maintain our apps’ core functionality.
• To analyze performance, diagnose crashes, and enhance stability.
• To improve user experience and add new features.
• To comply with applicable laws and regulatory requirements.

App Tracking Transparency (ATT)

All our apps comply with Apple’s App Tracking Transparency (ATT) framework. If any data could be used to track user activity across apps or websites owned by other companies, the app will first request your permission through the ATT prompt.

If you deny permission, the app will only collect essential, non-tracking data required for functionality and performance.

You can manage your consent anytime in iOS Settings:

Settings → Privacy → Tracking → [App Name]

Permissions Used by Our Apps

• Location: Accessed only when initiated by the user for specific feature functionality, and automatically stopped afterward.
• Bluetooth: Enables communication or pairing with nearby devices when relevant to app features.
• Microphone: Required for translation, recording, or communication features.
• Foreground Services: Used to maintain real-time operations essential for functionality.

Data Security

We use industry-standard encryption and access control measures to protect your data against unauthorized access, alteration, or disclosure. Only authorized personnel have access to the data, and they are required to maintain strict confidentiality.

Third-Party Services

We may use trusted third-party services to support analytics, crash reporting, or in-app functionality. These services may collect data as described in their own privacy policies:

• Google Analytics for Firebase
• Firebase Crashlytics
• Microsoft Clarity

We do not sell or rent personal information to advertisers or data brokers.

Children’s Privacy

Our apps are not directed toward children under the age of 6. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us immediately to have it deleted.

Your Rights

You have the right to request access, correction, or deletion of your personal data. You may also withdraw consent for data processing by contacting us. If you choose to withdraw consent, certain app features may become unavailable.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, functionality, or regulations. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@tracewavetransparency.com
Business Hours: Monday–Friday, 9:30 AM–6:00 PM (excluding public holidays)